HELP!! I have to write a 500 word report on the working relations of front of house and kitchen.?
I need to discuss the importance of effective team work and communications as well. I can barely make a whole sentence out of it, let alone 500 words.
the key words in this statement are 'team work' and 'communications'
Front of house is everyting that is not directly cooking the food.
In the front of house you may have separate roles for bar staff, wait staff, matre de/host/hostess and even cashier.
Walk through each stage of going to a restaurant - from walking in and being welcomed by the host, to the host passing your table to a waiter, to the waiter taking a customer order and communicating that to the kitchen and the bar, then those areas communicating back with the waiter to deliver the food/drinks, then the waiter communicating with the cashier to prepare the bill.
Then also remember the communication between the waiter and the kitchen between courses so the kitchen know when to prepare the food for the next course.
There is a whole heap of communication and team work that takes place. Also think about what would happen if this communication and team work did not take place.
How would the manager feel (no cash coming in), the kitchen feel (their food not getting to the customer hot), the bar feel (drinks not being delivered), the cashier (angry customers not wanting to pay the bill), the hostess (abuse from angry customers)
I think you've got quite a bit to talk about - you might need more than 500 words to complete this report.
Learn Non verbal communication from hitler (Singapore Polytechnic Report Writing & Presenation)
communication report writing
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communication report writing
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