Wednesday, 25 March 2009

Technical Writing Openings

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Useful Tips on Writing Technical Manuals

User manuals are important communication tool for explaining features to the customer. Today product designers and engineering firms take user manuals seriously. In this article you will find some useful tips on how you can design a great and efficient manual based on our experience of proven practices, way the information flow and how a customer engage with technical manual.

Basic guidelines for writing user manuals:





  • Always avail a physical copy of manual with the product rather than a PDF or word document.

  • Give your writer actual product to clearly understand it and use it for explaining functions and operation.

  • Manual must start with quick start guide.

  • It is important to precisely map instructions on to the product.

  • Involve step-by-step process for instructions i.e. in chronological order.


A higher percentage of users don't even open the user manual as being either irrelevant or just too complex to deal with. To prevent this product developer and the writing team has to put extra efforts to make a strong and positive first impression.

Following instructions may help:





  • Use different manual for different language depending on local crowd

  • The manual should not look like a text-book

  • Color combinations should be used carefully for better look and feel

  • It should not be too big or too complex.

  • Images and process diagrams should be used carefully

  • Font-type and Font-size should be chosen carefully.

  • Provide toll free number for further assistance


To make your manual appealing to the customer it is critical that he or she easily finds what they are looking for. You need to provide easy navigation and indexing of items along with right keywords. In this article you will find some useful tips on how you can design a great and efficient manual based on our experience of proven practices, way the information flow and how a customer engage with technical manual.

Basic guidelines for making manual easily navigable:





  • Maintain a hierarchy for data and information.

  • Use color variations and tabs to arrange it hierarchically

  • Offer terminology and technical jargon section

  • Provide a key word index

  • Manual must start with quick start guide.

  • Provide troubleshooting instructions


For more information on technical writing manuals or get answer to your queries email us.


About the Author

Richard Bothom is member of Technical Writing Manuals team at CADMOS – an established engineering firm offering wide range of Product Design, Rapid Prototyping, Reverse Engineering, Technical Publication and CAD/CAM Drawing services at competitive rates. For any assistance email at info@cadmoutsourcing.com



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technical writing openings
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