who could help against a college in london who wrongly took fees from me and wont return it.?
A course was booked for but no conditions were verbalised or in writing.Credit card details were given for booking but not for charging of the fees.Nothing was signed for.I was not able to attend and the fees were deducted and now they wont return the fees and the owner is the only one who can authorise a return.He is always unavailible and no message is getting through. They are avoiding me as much as possible. Is there a specific organisation which one could report this to.
Best person to help you in London is a solicitor. Many would send a warning letter to the college and charge you only Stg£50 to £100 or so for the service. You would be surprized how effective this is! There are other avenues (director of consumer affairs, consumer ombudsman, etc but these offices are beaureaucratic and slow.
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